How do I make a purchase?

In Fer.al, we have a premium currency called Star Fragments. Players can purchase Star Fragments in the Astral Shop with real money and use them to purchase the Premium Pass for the current season and other exclusive items. 

1. Open the Astral Shop by clicking the Light Blue Constellation icon at the top of the screen near the World icon.

Astral_Shop.JPG

2. Once you are in the Astral Shop, click the Star Fragments icon, then click the "More Info" button for the purchase you want to make.

Star_Frags.JPG

3. Click on the price at the bottom of your selection to proceed with your purchase.

4a. If you are purchasing through the Fer.al desktop app (Mac/PC), a checkout page will open in your web browser. Fill in your billing information and confirm the purchase.

Once your purchase is complete, you will be redirected to a webpage with details regarding your purchase. This same information will be emailed to you as well. You will need to provide this information if you need to verify your account or if you encounter an issue with your purchase. You will also see a prompt in-game awarding your purchased item.

4b. If you are purchasing through the Fer.al mobile app, you will be directed to your device's payment provider (iTunes / Google Play) to complete your purchase.

Once your purchase is complete, you will be taken back to the game and you will see a prompt in-game awarding your purchased item.

You will receive a confirmation email from your device's payment provider to the email address associated with your iTunes or Google Play account. If you need assistance with a mobile payment, please contact your payment provider directly.

Apple: https://support.apple.com/billing
Google: https://support.google.com/googleplay

 

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