Star Fragments FAQ

Q. What are Star Fragments?
A. Star Fragments can be used to unlock the Premium Pass or other premium items in the Astral Shop!

Q. Can I just buy the Premium Pass without having to buy Star Fragments?
A. Not at this time. Currently the Premium Pass can only be purchased with Star Fragments. If you don't want to buy Star Fragments they can be earned while leveling your character and by progressing through the Season Pass!

Q. What's the difference between Star Fragments and Aura Points?
A. Star Fragments are a currency, purchased from the Astral Shop, that can be used to get the Premium Pass and other premium items in the Astral Shop. Aura Points are experience points that unlock tiers within the Season Pass. These points are earned by completing Season Pass Challenges.

Q. What if I don’t have enough Star Fragments to purchase the Premium Pass?
A. Go to the Astral Shop to purchase more Star Fragments, accessible through the light blue constellation icon in the upper right-hand corner!

Q. Can I give my Star Fragments to other players?
A. No, you cannot trade or gift Star Fragments to other players.

Q. Can I earn Star Fragments without having to purchase them?
A. Yes, You can earn Star Fragments by simply progressing through the Season Pass and leveling your character!

Q. I purchased something earlier and now it’s cheaper, can I get a refund?
A. All purchases are final, regardless of their price fluctuating.

Q. Can I buy Season Pass Tiers with Star Fragments?
A. Yes, but you will have to buy all tiers up to the one you want to unlock. For example, if you are on tier 1 and want to buy tier 10, you will need to buy tiers 2 - 9 first. The Star Fragments cost on tier 10 in the menu will be adjusted to include the cost of any locked tiers before it. Remember, if you have not purchased the premium pass purchasing tiers will only unlock the free rewards. You will not receive the premium pass rewards if you have not purchased the premium pass.

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