Fer.al Mobile FAQ

Q - What exactly is Soft Launch and why are you doing it?

A - Similar to Closed Beta on Mac and PC, we want to release an early version of Fer.al Mobile to a limited group. This helps us thoroughly test and improve your gameplay experience before releasing to a wider audience. 


Q - Which Mobile devices can I play Fer.al on for Soft Launch?

A - Any Android device of version 10 or higher that is compatible with the Vulkan API and at least 3GB of RAM should work. Unfortunately there are far too many Android devices to list them all! 

A - Any Apple device that can run iOS 13 or above.


Q - Is there anything different on Mobile vs Desktop?

A - Functionally, there are no differences between the Mobile and Desktop versions of Fer.al. However, there are a few minor adjustments to how Fer.al displays depending on which device you use, particularly when making our Minigames easier to interact with. Note that What the Hex, Dizzywing Dispatch, and Twiggle Builders may be difficult to play on smaller mobile devices.

Q - Android - My purchase of Star Fragments didn’t show. What do I do?

A - If you’re not seeing your purchase right away, first make sure please close out the game completely and reload. Check your payment source (credit card etc) to verify that your transaction went through. If your purchase is still missing after an hour has passed, please contact us here for more assistance https://support.fer.al/hc/en-us/requests/new


Q - I can’t buy Star Fragments! The Royal Boutique is empty.

A - During this limited access of Fer.al Mobile, we’ve disabled purchases on iOS devices. If you wish to make a purchase, please download and play Fer.al on Mac or PC.

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